Cookie Policy
This Cookie Policy explains how our online casino platform uses cookies and similar tracking technologies when you visit and interact with our website. This policy applies to all users accessing our gaming services from Canada and describes your choices regarding cookies, including how to manage your preferences. Last updated: January 23, 2026.
What Are Cookies and How We Use Them
Cookies are small text files stored on your device when you visit our website. These files contain information that helps us provide secure gaming services, remember your preferences, and enhance your overall casino experience. We use cookies to maintain session security, process gaming transactions, and ensure compliance with Canadian gambling regulations.
Our platform employs various types of cookies to deliver essential gaming functionality, including account authentication, game state preservation, and fraud prevention measures. These technologies are crucial for maintaining the integrity of our gaming environment and protecting player funds and personal information.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic site functionality, account security, and gaming operations | Session or up to 12 months |
| Functional Cookies | Remember your preferences, language settings, and gaming history | Up to 24 months |
| Analytics Cookies | Help us understand player behaviour and improve our gaming platform | Up to 26 months |
| Marketing Cookies | Used to deliver personalized promotions and bonuses relevant to your interests | Up to 13 months |
Essential cookies cannot be disabled as they are necessary for the operation of our gaming platform and compliance with regulatory requirements. Other cookie types can be managed through your browser settings or our cookie preference centre.
Third-Party Cookies and Partners
We work with trusted third-party service providers who may place cookies on your device to help us deliver our gaming services. These partners include payment processors, game providers, security vendors, and analytics services that support our casino operations.
- Payment processing partners use cookies to facilitate secure deposits and withdrawals
- Gaming software providers may use cookies to maintain game states and ensure fair play
- Security services employ cookies to detect and prevent fraudulent activities
- Analytics providers help us understand user engagement and platform performance
- Customer support tools may use cookies to provide personalized assistance
All third-party partners are contractually obligated to comply with Canadian privacy laws and our strict data protection standards. We regularly review and audit these relationships to ensure continued compliance and security.
Managing Your Cookie Preferences
You have several options for managing cookies on our platform. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or receive notifications when cookies are being sent to your device.
- Use our Cookie Preference Centre available in your account settings
- Modify your browser settings to control cookie acceptance
- Clear existing cookies through your browser’s privacy settings
- Enable private browsing mode for temporary cookie restrictions
- Install browser extensions that block tracking cookies
- Contact our customer support team for assistance with cookie management
Please note that disabling certain cookies may impact your gaming experience and limit access to some features of our platform. Essential cookies required for security and regulatory compliance cannot be disabled while using our services.
Browser-Specific Cookie Settings
Each web browser provides different methods for managing cookie settings. Below are instructions for popular browsers commonly used by our Canadian players:
- Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data
- Firefox: Access Options > Privacy & Security > Cookies and Site Data
- Safari: Go to Preferences > Privacy > Manage Website Data
- Edge: Visit Settings > Site permissions > Cookies and site data
- Opera: Navigate to Settings > Advanced > Privacy & Security > Site Settings
Mobile users can manage cookies through their device’s browser settings or by downloading privacy-focused browsers that offer enhanced cookie control features. We recommend reviewing your browser’s help documentation for detailed cookie management instructions.
Your Rights and Contact Information
Under Canadian privacy legislation, you have specific rights regarding how cookies and tracking technologies are used on our platform. You may request information about the cookies we use, opt out of non-essential tracking, and request deletion of stored cookie data.
We respect your privacy choices and provide transparent information about our cookie practices. If you have questions about this Cookie Policy or need assistance managing your cookie preferences, our customer support team is available through live chat, email, or phone support.
This policy is regularly updated to reflect changes in our cookie practices, regulatory requirements, or technological developments. We encourage you to review this policy periodically to stay informed about how we use cookies to enhance your gaming experience while protecting your privacy and complying with Canadian law.